Privacy Policy
This Privacy Statement explains why LifeCyclex collects your information and how that information is used.
As a data controller, LifeCyclex has a responsibility to process information fairly under the GDPR. This means ensuring that your personally identifiable information (PII) is processed securely, transparently, and in a manner consistent with your reasonable expectations. Under the GDPR, it is important that data subjects are aware of and understand how their PII is processed, and that they have the opportunity to object and know how to do so.
Our website's job alert subscription form requires you to provide an email address. We use this information to send you job alerts. Users can opt out of receiving future emails by selecting the unsubscribe link in the emails they receive.
Types of information we collect
This Privacy Statement covers information you share with us, as well as information that LifeCyclex, its subsidiaries, and affiliates obtain or create directly from you when you use our services, or information you provide when you visit our websites or social media pages, and information collected during LifeCyclex's organized events.
For the purposes described in this Privacy Statement, we collect the following set of data:
Your basic identity information and contact details:
This may include your name, company, phone number, email address, and any other information you provide.
Your account information:
When you visit our company website or any social media page, you will need to provide information. This may include your name, company, official address, phone number, email address, and any other information you provide.
Information about your relationship with LifeCyclex customers:
When you purchase our products and services, we collect personal data. This data may include, for example, information about your previous LifeCyclex product and service purchases, your billing information, information about your participation in LifeCyclex events, and your feedback to us.
Information on how to use our website:
We use cookies and web beacons to collect data about how you use our website and view marketing emails. This may include information such as which LifeCyclex websites you visited, how long you stayed, which items you clicked, and your IP address.
For visitors interested in learning more about our products, support, or services:
- • Name
- • Company
- • Phone Number
- • Email Address
- • Current ERP System
- • E-commerce Platform
- • Messages
For inquiries about LifeCyclex:
- • Name
- • Phone Number
- • Company
- • Email Address
- • Message
Visitors who subscribe to the LifeCyclex blog/newsletter/career portal:
For all other visitors who email us directly via email link:
- Email, including any information contained in the email, including information that can be collected by technical means.
We may obtain information about you from other sources (such as information obtained from third parties or website visitors) and add it to our database.
Cookies and web beacons:
In particular, like many other websites, we use "cookies," or small data files stored on your computer's hard drive, and "web beacons," images embedded in web pages, to collect information when you visit the LifeCyclex website, including chat sessions with LifeCyclex staff. The information collected includes the visitor's IP address, the time of visit, and the pages visited. In some cases, we also use cookies to collect information related to future visits to the website, to identify you as a previous visitor, or to track your activity on our website. If you visit the website through a link from an affiliate or promotion, we will store your visit information from that affiliate or promotion in a session cookie. Accessing our website does not require enabling cookies. You can refuse them by disabling cookies in your browser. However, if you want to access pages that require registration, you need to accept mandatory session cookies, which you can delete after leaving the website. Web beacons record your IP address, visit time, and pages viewed; they are used by third-party services to track the website and cannot be disabled.
Information from other sources:
We may obtain additional information about you, either directly or through one or more services, via the internet, or through other channels, by using your email address or other information. This includes information that appears to be related to that email address or other information, such as your name, age, company, and job title. This helps us update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.
Purpose of processing
If you have expressed interest in any of our products or services, or if your personal data is used to record, support, and facilitate your participation in knowledge development activities chosen by our organization, it will be used to promote your services.
How we use the information about you depends on the original reason for collecting that information. To help you understand how we process personal data, some examples are provided below.
Generally, we tend to use your personal data for the following purposes:
- • Sell products and services to you;
- • Provide customer support for the sale of goods or services;
- • Conduct surveys and marketing activities;
- • Ensure and optimize website experience;
- • Provide marketing communications;
- • Promote participation in knowledge development activities, such as webinars and meetups, and provide access to resources such as white papers and product documentation;
Who has data access rights?
We use third parties, such as service providers and partners, to collect and process personal data on our behalf. These service providers are only permitted to process your personal data to the extent necessary to provide the services we request. In principle, they are not allowed to use your personal data for their own business interests.
To protect your privacy, we require all service providers to keep the personal data we provide confidential and sufficiently secure. They are also required to comply with data processing agreements and applicable data protection regulations.
Furthermore, LifeCyclex may disclose and transfer your personal data to LifeCyclex Group companies.
Because LifeCyclex is a group of companies with affiliates and service providers both inside and outside the EU, your personal data may be transferred outside the EU. The country to which your data is transferred may not offer the same level of data protection as your home country. Nevertheless, when transferring personal data abroad, we always ensure that the transfer is legal, complies with applicable laws, and is secure.
For more information regarding third-party access to your data or data transfer to overseas locations, please email business@lifecycle.org
Third-party links
Occasionally, we may, at our discretion, include links to other websites or offer third-party products or services on those websites. These third-party websites have their own independent privacy policies. Therefore, we assume no responsibility or liability for the content and activities of these linked websites. Nevertheless, we are committed to maintaining the integrity of our websites and welcome any feedback regarding these websites.
How long will the data be stored?
We store personal data only for the time necessary to fulfill our data-related rights and obligations. However, as these rights and obligations vary depending on the circumstances, we provide more information about storage duration in our subject-specific privacy statements.
Once personal data is no longer needed, we will delete or anonymize it as soon as possible.
How do we maintain the confidentiality of your files?
We are committed to protecting your privacy and will only use information lawfully collected in accordance with GDPR.
All our employees, contractors, and board members receive appropriate and ongoing training to ensure they understand their personal responsibilities and contractual obligations to maintain confidentiality, which is enforced through disciplinary procedures. Only a limited number of authorized employees have access to electronic and physical personal information, provided it is appropriate to their duties and is conducted with strict confidentiality.
LifeCyclex also implements a suite of internal controls to provide a structured approach to the storage, management, transfer, and ultimate destruction of data.
Who are our partners?
We may share your information with selected third parties that support our marketing processes, subject to strict usage agreements. Here are examples of the types of organizations from which we may share information in our marketing processes: suppliers supporting DB procurement, validation and cleansing, and marketing platform providers who offer support for promotional campaigns.
Data subject rights
You have the following rights regarding candidate data:
- • Right to Know: This Privacy Statement provides you with a transparent understanding of how LifeCyclex processes and handles your personal data. If you have any questions, please feel free to contact us at business@lifecyclex.org.
- • Right to Access: You have the right to access your personal data at any time free of charge to understand and verify the legality of the processing. Information will be provided immediately, and no later than one month after receipt.
- • Right to Correction: You have the right to have your personal data corrected if it is inaccurate or incomplete.
- • Right to Erasure: You can request the deletion or removal of your personal data if there is no sufficient reason for continued processing.
- • Rights Related to Automated Decision Making and Profiling
- • Right to Limit Processing: You have the right to exclude the processing of your personal data.
- • Right to Data Portability: This allows you to access and reuse your personal data across different services.
- • Right to Object: You have the right to object to processing.
You can exercise these rights at any time and obtain more information about requesting data processing and LifeCyclex's general privacy policy by emailing business@lifecycle.org. This service may incur a fee. Any changes to this notice will be posted on our website.
We will make every effort to resolve any issues you may have related to our handling of your data. However, if you are not satisfied with our responses or actions, you can always seek assistance from the data protection authority in your country.
Changes to this Privacy Policy
We may update our privacy policy from time to time. Therefore, we recommend that you check this page regularly for the latest information. We will post new privacy policies on this page to notify you of any changes. These changes will take effect immediately upon posting on this page.